30-Day Money Back Guarantee

Our Promise to You

We stand behind our products 100%. If you're not completely satisfied with your purchase for any reason, we're here to help.

Simple Returns Process

1. Contact us within 30 days of receiving your order.
2. Tell us why you'd like to return your item(s). No complicated explanations needed!
3. Ship your item(s) back to our return address in New York, NY.
4. Receive your refund within 5-7 business days after we receive your return.

What's Covered

Our 30-day money back guarantee covers all products purchased directly from our Shopify store.

Refund Details

• Full purchase price refunded to your original payment method
• Shipping costs are not refunded
• Return shipping is the responsibility of the customer

Condition of Returns

We ask that returned items be in their original condition with all packaging included when possible. However, we understand that you need to try products to know if they're right for you!

Exchanges

Need a different size or color? We're happy to process an exchange instead of a return. Just let us know what you need when you contact us.

Contact Information

To initiate a return or if you have any questions, please contact our customer service team at:

• Email: contact@tribecanoir.com
  

We aim to make our return process as hassle-free as possible. Your satisfaction is our priority!

Last Updated: May 4, 2025